Description
TERMS & CONDITIONS:- NO REFUND / CANCELLATION / EXCHANGE POLICY
Our fabrics are custom-cut to match the quantity you have ordered. Consequently, upon placing your order, our dedicated production team will promptly prepare it within the following hour. It is important to note that due to this efficient process, we regret to inform you that we are unable to accommodate any request for refunds, exchanges, or cancellations. We firmly stand against and discourage any irresponsible conduct, such as ordering for mere entertainment purposes and subsequently canceling. We kindly request your cooperation and understanding as we uphold our policy in this matter.
Care Instructions:
Do not bleach, Do not machine-wash, Do not Iron directly on Beading & Sequins. Professional Dry Clean or Spot Clean only. Preferably by hand-Wash.
Photography:
- All products are photographed in natural lighting to ensure colors are as close to the original fabric as possible. However, slight variations may occur due to screen settings or lighting conditions.
- CIPCIPTEXTILE’s team will only respond to professional and relevant inquiries.
- We maintain clear and straightforward communication throughout all correspondence.
Shipping Information:
📦 Courier Services
- International: DHL Express, Aramex, FedEx, UPS
- Local (Malaysia): Pos Laju, DHL E-commerce
You will receive:
- A shipping confirmation email
- A WhatsApp message with your tracking number and live tracking link
🕒 Processing Time
- Orders placed before 3:00 PM will be shipped on the same day
- Local shipping (Malaysia): Monday to Saturday | 10:00 AM – 4:00 PM
- International shipping: Monday to Friday | 10:00 AM – 4:00 PM & Saturday | 10:00 AM – 12:00 PM
🚚 Local Delivery Time Estimates
- West Malaysia: 1–2 working days
- East Malaysia (Sabah & Sarawak): 3–4 working days
✈️ International Delivery
- Estimated delivery: 3–4 working days via DHL Express
- Please note that delays may occur due to customs or external courier issues, which are beyond our control.
