Make an appointment with us today to ensure a safe and comfortable shopping experience for you and our team. To follow standard safety protocols, adhere to the guidelines mentioned below:
. (RM280/NON REFUNDABLE) Appointment Operation working hours are:
- Monday to Friday from 9A.M to 4P.M
- Friday store are closed for prayers time 1P.M to 2.30-P.M
- Saturday from 9A.M to 2P.M, and
- We are closed on Sundays
- The store has a maximum capacity of 4-6 people at a time.
TERMS & CONDITIONS:
- This non-refundable deposit, the deposit will be applied towards your purchase at CIPCIPTEXTILE store and valid within 30 days of the appointment date.
- Our store is open as a courtesy to our customers, as we mainly operate online. If you plan to visit us, please review our terms and conditions and adhere to our store policy.
- In the event that your behavior deviates from the standards of manners decency and appropriateness, we must bring to your attention that this is unacceptable, we maintain the right to promptly request that you vacate our premises.
- For the safeguarding of our designs, we kindly request that you refrain from taking photos or videos inside our store to protect the confidentiality of our designs.
- Our valued guests are welcome to visit for one hour, with an option to extend up to 45 minutes if necessary. If you require more time to decide on your purchases, please notify our sales team. They will determine if an extension is possible based on the availability of the next appointment slot.
- If a customer is unable to make a decision and wishes to return at a later time, they can do so with a 30-day notice before the deposit expires. For in-store purchases, visits are only allowed on weekdays. If a customer wishes to visit on weekends, they can schedule another appointment with a deposit. This deposit will expire based on the date of purchase.
As a store owner, we encounter many challenges daily when serving our walk-in customers. One issue we face is criticism for our focus on selling fabric lace instead of offering a wider range of products that would require a larger cash flow. Unfortunately, some individuals do not appreciate our unique business model and may react with unfair treatment or bias. We have even experienced spying from competitors and disruptive behavior from neighboring establishments. Due to these difficulties, we have made the tough decision to limit in-store visits and prioritize online sales. For genuine customers wishing to purchase from us, we kindly request an upfront deposit to guarantee a smooth transaction. Our goal is to create a positive atmosphere that encourages our team to move forward without being hindered by negative feelings. We focus exclusively on fabric lace materials, and although we have communicated this clearly, a lack of survey participation has resulted in unhappy customers expressing their frustrations when they see our inventory in person. This begs the question: who is to blame? Please take the time to review our product list on our website before making an appointment.
Note: Please note that we do not sell border lace, patch lace, non-bead lace, satin, chiffon, printed silk, or mesh tulle.
If you agree to our terms and conditions, please proceed with your appointment by making the required deposit as per our previous instructions. We appreciate your cooperation in following our guidelines for a safe and smooth shopping experience. We look forward to seeing you at CIPCIPTEXTILE!
