Skip to main content

Book Your Appointment
Our Store Visit is by Appointment Basis Only

Make an appointment with us today to ensure a safe and comfortable shopping experience for you and our team. To follow standard safety protocols, adhere to the guidelines mentioned below:

. (NON REFUNDABLE) Appointment Operation working hours are:

  • Monday to Friday from 9 AM to 5 PM
  • Saturday from 10 AM to 2 PM, and
  • We are closed on Sundays
  • The store has a maximum capacity of 4 people at a time.

For your safety and ours, we admit only fully vaccinated individuals. Kindly present your digital vaccination certificate on the MySejahtera app to our staff.We care about your health and wellbeing, and we want to ensure we all remain safe during these challenging times.


  1. Please be advised that our shop is open as a courtesy to our valued customers, as we primarily operate through our online platform. If you wish to pay us a visit, we kindly request that you take a moment to familiarize yourself with our terms and conditions, and respect our store policy.
  2. In the event that your behavior deviates from the standards of manners decency and appropriateness, we must bring to your attention that this is unacceptable, we maintain the right to promptly request that you vacate our premises.
  3. For the safeguarding of our designs, we respectfully prohibit photography or videography within our store; we trust that you will be considerate and disallowed taking pictures during your visit.
  4. The allotted visiting time for our esteemed guests is one hour, with an additional 45 minutes of extensibility if required. If you feel that you need more time to make an informed decision on your purchases, we kindly request that you inform our competent sales personnel. They will then check the availability of the next upcoming appointment to see if an extension can be granted.
  5. As a store owner, we face numerous challenges every day when we open our doors to walk-in customers. Criticisms about our focus on selling fabric lace instead of offering a wider variety of products that would require a larger cash flow is just one example. Unfortunately, some people do not understand our unique business model and often complain, or even treat us with racism or bias. We have even experienced spying from competitors and disruptive behavior from other outlets. That’s why we made the difficult decision and to limit in-store visitors and shift our focus to online sales. If you’re a genuine customer looking to buy from us, we kindly ask for a deposit upfront to ensure a seamless transaction.
  6. We strive to cultivate a positive environment where negative sentiments do not impede our team’s progress. As we strictly specialize in fabric lace materials, we made it clear beforehand, yet the reluctance to participate in surveys has led to dissatisfied customers that lashed out upon discovering our inventory in store. It raises the question: whose fault is it? Kindly peruse our website’s product list prior to scheduling your appointment.

To ensure a smooth and hassle-free shopping experience, we kindly request customers to read and follow the safety guidelines before making an appointment. We require a non-refundable deposit of RM280/-, which will be taken as acceptance of our terms and conditions. We urge you to read and fully comprehend the details mentioned below before making a booking. Our goal is to provide our customers with quality service and products while maintaining strict safety protocols.

How to place the appointment? 

  1. To schedule an appointment, please navigate to our convenient online calendar, where you may select your preferred date and time.
  2. Please be advised that our store operates solely on an appointment basis and requires a deposit to mitigate potential disruptions from mystery shoppers or private investigators. We kindly request that you note this deposit is non-refundable.
  3. Before scheduling an appointment, it is recommended that you peruse our website’s materials or products to gain a comprehensive understanding of the services we provide. This allows you to make an informed decision and prevent any potential misunderstandings or grievances regarding our store’s policies. We strongly suggest conducting research and scrutinizing customer reviews to ascertain that you select the most fitting product. Please note that this advice is provided in a professional manner.
  4. Please note that the deposit in question is non-refundable, as stated previously.”
  5. Please be advised that if you missed your appointment and would like to reschedule, we regret to inform you that this is not possible. Additionally, please note that you will be prohibited from accessing our platform or visiting our physical store, as our operations are solely conducted online. Please understand that our visitation policy is offered as a courtesy and is therefore limited.
  6. Once an appointment has been confirmed, changes are not permitted. It is imperative to note that subsequent modifications are not allowed under any circumstances. Please ensure that all details are accurate before confirming the appointment.
  7. Upon confirmation of your booking, we will promptly send you the address of our store location via WhatsApp.

Why CIPCIPTEXTILE only accept appointment with deposit that non-refundable?

At CIPCIPTEXTILE, we require a non-refundable deposit for bookings to protect our business from any losses that may occur if a customer cancels after we have reserved a slot for them. The deposit covers the time, labor, and other expenses associated with fulfilling the booking. As a result, the deposit serves as a commitment from the customer to follow through with their purchase.

We advise all customers to carefully consider their decision before placing an order and making a deposit. If there are any issues or concerns that may affect their ability to complete the booking, it is essential that they communicate with us beforehand.

By taking booking appointments and collecting deposits, we can also prevent disruptions from mystery shoppers or private investigators. These interactions may lead to irrelevant questions and interrupt our daily business operations. We strive to offer our customers the best possible service and products while maintaining a professional and secure shopping experience.

Thank you for choosing CIPCIPTEXTILE; we look forward to serving you!

NOTE : WE DO NOT SELL/*TIDAK JUAL* : Plain weave fabric (satin or chiffons), Border lace or Non Beaded lace.

We take pride in offering our customers an extensive collection of over 1,400 products. If you need guidance in exploring our selection and finding the perfect fabric, please feel free to contact our customer service team at +6019-999-4311 via WhatsApp.

If you agree to our terms and conditions, please proceed with your appointment by making the required deposit as per our previous instructions. We appreciate your cooperation in following our guidelines for a safe and smooth shopping experience. We look forward to seeing you at CIPCIPTEXTILE!

Management contact no. +6019-999-4311 / Email

  • We regret to inform our customers that recently, we have encountered too many incidents where appointments were missed, canceled at the last minute, or customers were unresponsive to our messages. These incidents have directly impacted our business operations, as we can only accommodate a total of (7) seven appointments per day. Too many last-minute cancellations or missed appointments loss will adversely affect our services.We kindly request our valued customers to value and respect the appointment timings, as failing to do so will cause inconvenience and loss to both parties. We highly appreciate clear communication and prompt response from our customers, which will assist us in delivering the best possible service and products.We strive to offer efficient and personalized services to our customers, and your cooperation in following our guidelines is highly appreciated.
  • Our store is located in the Batu Caves area, occupying a 1,500 sq. ft. premise. As per the guidelines set by KKM, we can only allow a maximum of (4) eight persons in the store at a time. To make the most of your visit with us, each appointment will have a one-hour duration, which should be sufficient for viewing our products and making purchases. We prioritize the safety and comfort of our customers, and our team is committed to following standard protocols and guidelines to ensure a safe and healthy shopping experience.
  • The RM280 deposit as a credit allocated to the customer, exclusive for purchases of CIPCIPTEXTILE products. In the event that clients opt not to make any purchase during their visit, the credit of RM280.00 is permitted to be retained by them for a period of one month from the date of their visit. In the absence of any purchase activity within the said one-month duration, the deposit of RM280.00 will expire and shall be considered non-refundable.
  • We respectfully ask that our esteemed customers take heed of the fact that once an appointment time has been scheduled, the slot will be reserved solely for them. In the event of a missed appointment, regrettably, we will not be able to render our services or complete the booking. We strongly encourage our valuable customers to appreciate the importance of the scheduled appointment time and ensure they arrive punctually. Our commitment to delivering tailored and effective service to all our clients is hinged on timely arrival. We appreciate your comprehension and collaboration, and we earnestly anticipate being of service to you at CIPCIPTEXTILE.

We would like to clarify that our terms and conditions serve to ensure compliance with all applicable laws, and are in no way intended to oppress or restrict any individuals. As a fully registered business operating under E-commerce laws, any payments made through our site are completely legal and transparent. Our operations fully adhere to the laws and regulations set forth by the governing bodies, and we are committed to maintaining the highest standards of professionalism and ethical conduct in all our business dealings.

We hold our customers’ opinions and views in high regard and acknowledge that some may not align with our terms and conditions. Allow us to reassure our clients that we do not impose nor compel them to make any purchases or appointments with us. Our primary objective is to deliver exceptional service and top-quality products that exceed our customers’ expectations, ensuring they feel respected and valued.

Rest assured that CIPCIPTEXTILE operates with the utmost legality and ethical business practices. We strive to instill confidence in our customers, with the assurance that they can trust us to prioritize their needs. We take this opportunity to express our gratitude to our customers for choosing CIPCIPTEXTILE, and we look forward to the privilege of serving our customers.

You Cannot Copy Content of This Page. Copyright Infringement is a Crime.