Description
TERMS & CONDITIONS:- NO REFUND / CANCELLATION / EXCHANGE POLICY
All sales are final. Products sold are strictly non-returnable, non-refundable and non-exchangeable. Please check your order carefully before making payment. Any damage, leakage or incorrect item received must be reported within 24 hours of delivery with clear photos or videos for verification.
Photography:
- All products are photographed in natural lighting to ensure colors are as close to the original fabric as possible. However, slight variations may occur due to screen settings or lighting conditions.
- CIPCIPTEXTILE’s team will only respond to professional and relevant inquiries.
- We maintain clear and straightforward communication throughout all correspondence.
Shipping Information:
📦 Courier Services
- International: DHL Express, Aramex, FedEx, UPS
- Local (Malaysia): Pos Laju, DHL E-commerce
You will receive:
- A shipping confirmation email
- A WhatsApp message with your tracking number and live tracking link
🕒 Processing Time
- Orders placed before 3:00 PM will be shipped on the same day
- Local shipping (Malaysia): Monday to Saturday | 10:00 AM – 4:00 PM
- International shipping: Monday to Friday | 10:00 AM – 4:00 PM & Saturday | 10:00 AM – 12:00 PM
🚚 Local Delivery Time Estimates
- West Malaysia: 1–2 working days
- East Malaysia (Sabah & Sarawak): 3–4 working days
✈️ International Delivery
- Estimated delivery: 3–4 working days via DHL Express
- Please note that delays may occur due to customs or external courier issues, which are beyond our control.
